MISSION & VISION
CUSTOMER ORIENTED APPROACH
- Client guidance without coercion and giving absolute priority to the wishes of the client
- Trust based relations based on client expectations
- Collaborative approach to provide precise solutions for client demands and needs
- Letting the client know that Alp Erdem Elektrik will be with them even after projects are completed
- Ensuring participation of staff in continuous improvement efforts in scope of Quality Management System
- Ensuring staff puts performance goals of Alp Erdem Elektrik before their personal success
- Embracing autonomous management & central supervision approach in every stage of work
VALUING HUMAN FACTOR
- Providing trainings organized by management and external consultants for all employees to ensure they can better plan their tasks
- Ensuring healthier and safer work conditions for all employees
- Ensuring all employees behave respectfully and synergistically towards each other
Company policy of providing the clients with a sense of trust with development and suggestion of precise solutions is not limited to the duration project partnership with our clients. Post-project support services of the Company ensure continued satisfaction of our clients. Honesty, sincerity, prudence, fairness, loyalty, respect, continuous improvement and social responsibility are fundamental principles of our relations with all our business partners.
Continuous improvement and service upgrading are fundamental business principles of the Company. All employees are trained in respect of this concept, and embrace the approach of achieving targeted goals and ensuring uninterrupted customer satisfaction.
Trained and experienced technical staff ensures quality guarantee for the projects undertaken by the Company. Our field staff are capable of making and implementing swift and accurate decisions according to changing conditions.